Track my order
When your order ships, we email you a shipping confirmation with a tracking link.
- Check your inbox (and spam folder) for the shipping email from Orbit.
- Click the tracking link to see where your parcel is.
You don't need the Shop app: the tracking link in the email works in any browser. Our warehouses use Amazon's delivery network, so your tracking page may be on an Amazon tracking site (for example swiship.com or track.amazon), and the parcel may be delivered by Amazon, USPS or another local carrier.
Only part of your order arrived? Larger orders sometimes ship in more than one parcel. Check the tracking for each one.
No tracking email yet?
- In-stock orders usually ship within 1 to 3 business days.
- Pre-orders ship when stock arrives. See Pre-orders.
- No tracking after 5 business days? See My order hasn't shipped yet.
Tracking says delivered, but nothing arrived? See Tracking says delivered, but I haven't received it.
Ordered on Amazon? Track it in your Amazon account. See Amazon orders.
Still can't find it? Email help@findorbit.com with your order number.