Pre-orders: how they work and when they ship
Some products are available to pre-order before they're back in stock. Pre-order products are marked on the product page.
- You pay when you order, and we ship as soon as stock arrives.
- Your order confirmation shows it's a pre-order.
- If you order a pre-order item together with in-stock items, the whole order ships together when the pre-order item arrives. Want the in-stock items sooner? Place them as a separate order.
Current pre-orders
- Orbit Velo Duo (US): expected to ship at the end of November 2026. Pre-orders ship as the new Orbit Velo Duo, which works with Apple Find My or Google's Find Hub on Android™. See Google's Find Hub (Android): coming with Orbit Duo.
Want to cancel a pre-order? Email help@findorbit.com with your order number. You can cancel at any time before it ships and we'll refund you in full to your original payment method.
Pre-order taking longer than expected? If stock is delayed, we'll email you with an updated date and you can choose to keep waiting or cancel for a full refund. See My order hasn't shipped yet.
Out of stock with no pre-order option? We restock regularly, so check the product page again soon.